General Information

Language Services

Bonjour! Program

The Bonjour! Program is a visual identification program of the government of Nova Scotia. The Bonjour! Word found in the program logo is the French greeting for "Hello." When the logo is displayed it indicates that government services are available in French and English.

The Bonjour! Visual identification program operates internally by encouraging GASHA employees to offer services in French. Externally, the program encourages members of the public to ask for and use GASHA services in French. For more information visit: http://www.gov.ns.ca/acadien/en/bonjour.htm

Visit www.gov.ns.ca/bonjour for a list of government departments, offices and agencies that provide information and services in French.

Language Line

GASHA has access to cultural interpretation and translation services. Please ask your health care provider if you require these services.

Visiting Hours

St. Martha's Regional Hospital 
Monday-Friday: Visitation allowed throughout the day

Rest Periods:
ICU: 12:30pm-2:00pm
Children and Women's Health Unit: 1:00pm-3:00pm

Strait Richmond Hospital 
Monday-Sunday: 11 a.m. to 8 p.m. 
Rest period: 1:30 p.m. to 2:30 p.m.

Guysborough Memorial Hospital 
Monday-Sunday: 11 a.m. to 1p.m. 
3 p.m. to 8:30 p.m.
Rest period: 1 p.m. to 3 p.m.

Eastern Memorial Hospital 
Monday- Sunday: 11 a.m. to 12:30 p.m. 
2p.m. to 8 p.m. 
Rest period: 12:30 p.m. to 2 p.m.

St. Mary's Memorial Hospital 
Monday-Sunday: 2p.m. to 9 p.m.

 

Visiting Hour Guidelines

GASHA has visiting guidelines because we want patients to have the time they need to heal and because we want to reduce the risk of infection.

Immediate family (spouse, children or other patients-specified person) can visit at reasonable times and should leave the room during treatment if requested. Patients need their rest. Please limit your visits to two or four people at one time, and for 20 minutes at the most.

Children must be with an adult at all times and remain in the patient's room while visiting so they do not disturb other patients that may be resting or receiving treatment.

Parking

St. Martha's Regional Hospital and Strait Richmond Regional Hospital now have paid parking for patients and visitors.

Parking gates were installed to parking lots to maintain adequate traffic flow and so that GASHA is able to provide reasonable, accessible, adequate, and safe parking for all patients, families, visitors and staff. Parking fees are paid when leaving the parking lot.

Parking fees: $2.00 a day and/or per visit

Parking Passes: Weekly/monthly patient/family parking passes are available for those patients and families who need them.

Weekly Pass Cards: A weekly pass card is $10.00 per week or $30.00 a month. An additional $10.00 refundable charge is added to the initial payment, which will be refunded upon return of the parking pass card when it expires.

Patients/families with experiencing economic hardship can also receive special passes from either St. Martha's or Strait Richmond Hospitals. Contact the social worker or unit manager for more information. A waiver must be signed by the patient and/or family member before they can receive a parking pass.

St. Mary's Memorial Hospital, Guysborough Memorial Hospital and Eastern Memorial Hospital do not have paid parking. There is a general parking area for patients, families, visitors and staff.

Health Records

A patient's health record begins at the time of registration and documents the course of their health care while in the hospital. The information contained in a patient's health record is both privileged and confidential. GASHA's policy related to the access and release of health information is designed to protect the confidentiality of a patient's health information.

For information on patient health records or any other related questions please contact the appropriate hospital site:

St. Martha's Regional Hospital
Phone: 902-867-4500 ext 4260
Fax: 902-863-6006

Strait Richmond Hospital
Phone: 902-625-7239
Fax: 902-625-2202

Guysborough Memorial Hospital
Phone: 902-533-3222
Fax: 902-533-4066

Eastern Memorial Hospital
Phone: 902-366-2230
Fax: 902-366-2740

St. Mary's Memorial Hospital
Phone: 902-522-2227
Fax: 902-522-2556

 

Patient Health Care Directives

A patient health care directive is a document that outlines a patient's preferred and requested form of treatment for their family and healthcare providers to follow if they become unable to directly communicate their own wishes. Most Canadian provinces and territories have legislation in place that recognizes that a patient, who is at least 16 years of age or older, has the right to make their own decisions regarding their own care and treatment.

For more information about Patient Care Directives and the Personal Directives Act visit: http://novascotia.ca/just/pda/

Religious and Spiritual Care

GASHA is a part of a community that believes we are naturally spiritual beings who look to find meaning in our human experiences, particularly in illness, tragedy, dying and death. Spirituality is at the heart of our well-being and finds expression in attitudes, beliefs and practices that give meaning to our lives. For this reason spiritual care is a vital component in the healing and well-being of a person.

GASHA has full-time and volunteer religious and spiritual care workers available for the needs to patients, families and staff of all faiths. GASHA provides an open door policy where if you wish to see a Chaplin to simply ask one of the staff and one on staff or on call will come in from the community.

St. Martha's Regional Hospital is the only hospital in the region with 24 hours a day, 7 days a week spiritual service available. A Chaplin is on call and will be available for any patient, family member or staff who require their services. Some of the services include someone to provide sacraments, support during crisis, loss and change, planning of prayer and above all respect all faiths and traditions.

St. Martha's Chapel

St. Martha's Chapel is located on the 3rd floor of the hospital to the left of the GARU/MEDSURG unit. The chapel is open 24 hours a day, 7 days a week for patients, family and staff.

Day/Time of Services: An inter-faith service is held on Thursdays at 11:00 a.m.. A Catholic mass is held on Saturdays at 7:15 p.m.

Contact Information: 867-4500 ext 4290/4291

Quiet Rooms & Solariums

There are two quiet rooms , a solarium and a chapel available for families and visitors of patients at St. Martha's Regional Hospital. These are available for use 24 hours a day, 7 days a week.

The quiet rooms are for those looking for a quiet space to gather with their family and friends while visiting a patient. There are couches, chairs, and a phone available for use.

The solarium has a patient / family fridge that can be used when families are anticipating a long-term stay. A patio garden that can be accessed from the solarium is open for families to use when they need to take a quiet break from the hospital environment.

Those looking for a quiet room or solarium must check with the ward clerk to ensure they are not being used by another group or family, the chapel is open at all times and visitation does not have to be approved by a nurse or ward clerk.

The solarium can be used for patient-related conference meetings for health care staff and families to discuss patient progress or care options. The rooms can also be reserved for special occasions for families wishing to celebrate birthdays or anniversaries with a patient who is receiving care at St. Martha's. Families looking to make these arrangements should speak with the on duty ward clerk and special preparations will be made.

Contact Information

Manager of Quiet Rooms & Solariums
867-4500 ext 4355

The Place of Peace Garden

The Place of Peace Garden at St. Martha's Regional Hospital is a place where patients, families and staff can go to take a break from the busy hospital environment and take some much needed time to relax and enjoy the fresh air. Located at the front of the hospital the garden provides a calming environment with a quiet walkway and peaceful spots to sit, eat and reflect.